Question 1

Do I need to create an account to book?

Accepted Answer

No — every package and transfer can be booked as a guest. Creating an account afterwards links your existing bookings automatically by phone number.

Question 2

How far in advance should I book?

Accepted Answer

For signature packages, 3-5 days ahead is comfortable. Airport/railway transfers can often be booked same-day, subject to vehicle availability.

Question 3

Are your drivers familiar with the ghat roads?

Accepted Answer

Yes — every driver on our roster has a minimum of 5 years' experience specifically on Nilgiri ghat routes.

Question 4

Can you customize a package?

Accepted Answer

Yes, every signature package is a starting point — use our Custom Tour Planner or contact us directly to adjust duration, stops or vehicle.

Question 5

What payment methods are accepted?

Accepted Answer

Bookings are confirmed on request, with payment collected via bank transfer or UPI once our team confirms availability.

Question 6

Is there a cancellation fee?

Accepted Answer

Cancellations made 48+ hours before travel are fee-free. See our Cancellation Policy page for the full schedule.

Frequently asked questions

Booking